Servicio de correo de voz con API

I am looking for a service provider that will allow me to transfer calls to voicemail. Then I can use an API of there's (in PHP preferably) to access the voicemail and any metadata and then do with it what I like such as generating emails, tapping into a transcription service, etc...

Yo sé eso http://www.ribbit.com/ is new and looks like it might have some of what I need, however, I would also need a number to dial in to leave the message.

The company I am working for is developing a virtual receptionist that will allow them to forward calls to voicemail, so I would need a way to forward to a specific voicemail box for a specific customer.

Any suggestions, or does something like this not (yet) exist?

preguntado el 30 de enero de 12 a las 19:01

3 Respuestas

Echa un vistazo a Tropo. It seems to have much of the functionality you describe, and a few more which will tickle you pink - including SMS service. It's also free for development and cheap for production.

I don't work for Tropo or affiliates, i just have heard good things about the service.

Respondido el 30 de enero de 12 a las 23:01

+1 for linking to this, I'm enjoying this massively. They even host the stuff for you... - Ciclón

Thanks for the answer. This looks like the perfect service for what I am looking for. - eckenroed

Imagine Twilio. I've used them for a work project in the past. It's cheaper than Tropo, though it has fewer features (like voice recognition). They can still transcribe if I remember correctly (it costs extra, just like Tropo). You should easily be able to script the behavior you want and hooking into their API.

Respondido el 30 de enero de 12 a las 23:01

Thanks for this answer. This also is a great service! - eckenroed

Creo que asterisco is a very popular way to go. I use it for very specific purposes, and don't know much outside of my use, but it sounds like that might be a good solution for you. It's free, but you need a VoIP provider.

Respondido el 30 de enero de 12 a las 23:01

I had thought about Asterisk. I had reviewed it for an in-office solution compared to Ring Central which we currently use. In the future, I may have to migrate away from RC because of the volume of calls we'll be taking. At that time, this may be a great solution. I hadn't yet considered it. Thanks. - eckenroed

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